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In this lesson we learn how to receive a phone, where to see performance reports, how to attach parts and services, and how to settle. First a quick look at each part.

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Reception starts with New reception. You take the customer’s mobile, register the device, and assign a technician.

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Performance reports are up here. Open jobs, revenue after delivery, and top services show on this page.

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On an open job, parts come from stock. You type a service title and price on this phone; you do not create a service product.

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Settlement is in Deliver to customer: cash, bank, or discount. Now we start from the beginning with Ali Mohammadi’s reception.

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Signal Mobile’s job list. Filter by code or customer. Ali Mohammadi’s row is a cracked screen.

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Tap New reception. Enter the mobile first and check it, so the job is not filed on the wrong contact.

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Ali’s number is already in contacts. Pick that card. The contact is the base for the invoice and tracking SMS.

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Set the type to Mobile. Enter Samsung, Galaxy A16, the serial, and a short note: cracked glass.

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Assign technician Milad Lotfi; we already built a service center for him. Labor posts to that center on delivery.

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Ali’s open job: customer and device are here.

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In items, the glass came from stock. Screen replacement is a manual service and not invoiced yet.

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Open Deliver to customer. Enter cash, bank, or discount here. The discount hits that technician’s center.

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So the loop is: reception, the technician who owns the center, parts and a titled service on the phone, then settlement. Top services in reports fill in after delivery.